If you are on the Free plan and use up your 5,000 words, you will need to upgrade to a paid plan to get more word quota. For other paid plans, credits reset on the next monthly subscription date. The monthly subscription date is the same as the billing date on your Shopify. We are using Shopify Payment system. So all charges are modified via Shopify. Check this article to know more information.For the Premium plan, once the 300,000 credit limit is reached and if overcharge is enabled, translations will continue at $4.90 per 30,000 words, up to 3,000,000 words per month. If overcharge is disabled, translations will stop.

When you enable the Overcharge button in Langwill, it ensures the system can automatically purchase the necessary credits to complete your translations.If you then see the message:"Your charges have reached the spending limit"It means your Shopify app spending cap has been reached. You will need to increase this limit so Langwill can continue translating your store content.How to Set Up Your Shopify App Spending Limit for Langwill?Step 1: Log in to your Shopify Admin, go to your store’s Shopify Admin Dashboard. In the bottom left corner, click Settings.Step 2: From the settings menu, select Billing.Step 3: On the Billing page, click View all subscriptions to see all active app subscriptions.Step 4: Scroll through your subscriptions until you find Langwill. Click the three dots (⋯) icon next to Langwill.Step 5: In the New app spending limit field, enter the maximum amount you want to allow for Langwill charges.Step 6: Confirm and apply changesa. Check the confirmation box acknowledging the change in spending limit.b. Click Set limit to XXX USD to apply the new limit.Once the new spending limit is set, Langwill will resume automatic credit purchases and continue your translations without interruption.

To better support users who occasionally need large-scale translations, Langwill now allows overcharge payment for all plans—Starter, Growth, and Premium.🔄 What’s New?Previously, only Premium users could purchase extra Word credits beyond their monthly limit. Now, all plans support automatic overage charges when your monthly Word credits run out.Rate: $4.90 USD per 30,000 Word creditsNo need to wait for the next month’s reset—you can continue translating instantly⚠️ Who Needs to Take Action?If you subscribed to your Langwill Starter, Growth plan before July 30, your account is still on the old billing system, which does not support overage payment.To access this new feature, you’ll need to switch to the updated billing system by following the two quick steps below.✅ How to Switch to the New Billing System?Step 1: Downgrade to Free PlanGo to your Shopify AdminNavigate to: Apps → Langwill → PricingSelect the Free Plan to cancel your current subscription Step 2: Re-subscribe to Your PlanAfter downgrading, re-subscribe to your previous plan (Starter, Growth, or Premium)Your account will now be enrolled in the new billing system with overage support enabled Step 3: Check if Overage Charging is EnabledGo to Apps → Langwill → Settings, look for the “Overcharge” toggle, ensure it’s turned on to automatically pay for additional Word credits when needed. 💡 Important TipsOnce upgraded, the “Overcharge” feature is turned on by default. If you don’t need additional Word credits immediately, we recommend turning this button off in settings to avoid unexpected charges.You can re-enable the feature anytime when you anticipate needing more Word credits.

We offer a 3-day trial on all paid plans. During the trial, you can freely switch between plans to find the one that suits you best — no charges will be applied during this period. Special offer: If you start your trial within 24 hours of signing up, you'll get your first month for just $1 after the trial ends. The standard subscription price will apply starting from the second month. At the end of the trial, you will be charged based on the plan you’re on at that time. The billing date will align with your existing Shopify billing cycle. All charges are processed through the Shopify Payment system. For more details, please check this article. If you wish to cancel your trial, simply switch to the free plan before the trial ends.

At the moment, we are using Shopify Payment system. So all charges are modified via Shopify. Check this article to know more information1. UpgradingWhen you upgrade from a LOWER to a HIGHER plan, the charge is prorated based on the difference in price and the number of days remaining in the billing cycle according to Shopify Policy.For example:You begin a 30-day billing cycle on a GROWTH plan, which is $19.9, and then upgrade to an PREMIUM plan, which is a $49.9 plan on day 10 of the billing cycle.=> You’d be charged ($49.9 – $19.9) * ((30-10)/30) = $202. DowngradingMonthly plans: According to Shopify "When you downgrade your plan by moving from a more expensive charge to a less expensive charge, you're automatically offered an application credit based on the difference in price and the number of days remaining in the billing cycle. This application credit can be used towards any future application purchase on Shopify."Please note that the first app charge billing cycle is counted after trial period. Each monthly cycle lasts long 30 days, each annual cycle lasts long for 1 year, after the cycle ends the charge will be recurred automatically. The charge is included in your Shopify monthly bill.3. Shopify billing cycleYou are invoiced every 30 days for your monthly Shopify subscription, and you pay in advance for the following 30 days. For example, suppose you receive your Shopify invoice April 5. Since April has 30 days, the cycle will terminate at the end of May 4th. On May 5, you are billed for the second month of your subscription. The third month payment is billed on June 4 since May has 31 days.

If you are on the Free plan and use up your 5,000 words, you will need to upgrade to a paid plan to get more word quota.  For other paid plans, credits reset on the next monthly subscription date. The monthly subscription date is the same as the billing date on your Shopify. We are using Shopify Payment system. So all charges are modified via Shopify. Check this article to know more information.For the Premium plan, once the 300,000 credit limit is reached and if overcharge is enabled, translations will continue at $9.90 per 30,000 words, up to 3,000,000 words per month. If overcharge is disabled, translations will stop.